House Rules
Samaya Apartments – guidelines for a calm, respectful stay
Welcome to Samaya Apartments.
To ensure a pleasant and comfortable stay for all guests, please read and follow these House Rules.
By staying at Samaya Apartments, you agree to comply with the rules listed below.
Quick navigation
2. Self Check-in & Access
3. Guest Registration
4. Maximum Occupancy
5. Quiet Hours
6. Smoking Policy
7. Pets
8. Safety & Security
9. Energy & Heating
10. Appliances & Equipment
11. Internet & Smart TV
12. House Booklet
13. Damage & Liability
14. Waste & Cleanliness
15. Violation of Rules
Contact
1. Check-in / Check-out
- Check-in: from 15:00
- Check-out: by 10:00
Early check-in or late check-out is possible only upon prior agreement and subject to availability.
Unauthorized late check-out may result in an additional charge.
2. Self Check-in & Access
Samaya Apartments operate on a self check-in system.
- Access instructions, entry codes, and important information are sent after successful online registration.
- Entry codes are personal and valid only for the duration of your stay.
- Sharing access codes with third parties is strictly prohibited.
3. Guest Registration (Legal Obligation)
According to Czech law, all guests must complete online registration prior to arrival.
- Registration is handled via the Chekin system.
- Access instructions will be provided only after registration is completed.
- Failure to complete registration may result in denied access to the apartment.
4. Maximum Occupancy
- The apartment may be occupied only by the number of guests stated in the reservation.
- Maximum capacity must not be exceeded under any circumstances.
- Overnight stays of unregistered visitors are not permitted.
5. Quiet Hours
Please respect the quiet atmosphere of the building:
Quiet hours: 22:00 – 08:00
Loud music, parties, or disruptive behavior are strictly prohibited.
Violation of quiet hours may result in immediate termination of the stay without refund.
6. Smoking Policy
- Smoking is strictly prohibited inside the apartment and all indoor areas.
- Smoking is allowed only in designated outdoor areas, if available.
- Violation of the smoking policy will result in a cleaning and deodorization fee.
7. Pets
- Pets are not allowed in Samaya Apartments.
- Any violation of this rule may result in additional cleaning fees or termination of the stay.
8. Safety & Security
- Guests are responsible for securing the apartment when leaving (doors and windows).
- Do not leave valuables unattended.
- The operator is not responsible for loss, theft, or damage to personal belongings.
9. Energy & Heating
Please use energy responsibly:
- Do not adjust thermostats excessively.
- Do not leave heating or air conditioning running while windows are open.
- Excessive or improper energy usage may be charged separately.
10. Appliances & Equipment
- Use all appliances and equipment according to instructions.
- Guests are not allowed to bring or use their own electrical appliances (e.g. heaters, hotplates).
- Any malfunction or damage must be reported immediately.
11. Internet & Smart TV
- Free Wi-Fi is provided.
- Guests are responsible for logging out of their personal streaming accounts (Netflix, YouTube, etc.) upon departure.
- The operator is not responsible for misuse of guest accounts.
12. House Booklet
A digital House Booklet is available and contains:
- Apartment instructions
- Safety information
- Local tips and recommendations
Guests are expected to familiarize themselves with its content.
13. Damage & Liability
- Guests are responsible for any damage caused during their stay.
- Damages must be reported immediately.
- The cost of repairs or replacement will be charged to the guest.
14. Waste & Cleanliness
- Please keep the apartment clean and tidy.
- Waste must be disposed of in designated containers.
- Excessive mess or improper waste disposal may result in additional cleaning fees.
15. Violation of Rules
Failure to comply with these House Rules may result in:
- Additional charges
- Immediate termination of the stay
- No refund of paid accommodation fees
Contact
If you have any questions or require assistance during your stay, please contact us:
Samaya Apartments
📞 +420 774 750 878
✉️ info@samayaapartments.cz