House Rules

Samaya Lotus

House Rules

Samaya Apartments – guidelines for a calm, respectful stay

Welcome to Samaya Apartments.
To ensure a pleasant and comfortable stay for all guests, please read and follow these House Rules.
By staying at Samaya Apartments, you agree to comply with the rules listed below.

1. Check-in / Check-out

  • Check-in: from 15:00
  • Check-out: by 10:00

Early check-in or late check-out is possible only upon prior agreement and subject to availability.
Unauthorized late check-out may result in an additional charge.

2. Self Check-in & Access

Samaya Apartments operate on a self check-in system.

  • Access instructions, entry codes, and important information are sent after successful online registration.
  • Entry codes are personal and valid only for the duration of your stay.
  • Sharing access codes with third parties is strictly prohibited.

3. Guest Registration (Legal Obligation)

According to Czech law, all guests must complete online registration prior to arrival.

  • Registration is handled via the Chekin system.
  • Access instructions will be provided only after registration is completed.
  • Failure to complete registration may result in denied access to the apartment.

4. Maximum Occupancy

  • The apartment may be occupied only by the number of guests stated in the reservation.
  • Maximum capacity must not be exceeded under any circumstances.
  • Overnight stays of unregistered visitors are not permitted.

5. Quiet Hours

Please respect the quiet atmosphere of the building:

Quiet hours: 22:00 – 08:00

Loud music, parties, or disruptive behavior are strictly prohibited.
Violation of quiet hours may result in immediate termination of the stay without refund.

6. Smoking Policy

  • Smoking is strictly prohibited inside the apartment and all indoor areas.
  • Smoking is allowed only in designated outdoor areas, if available.
  • Violation of the smoking policy will result in a cleaning and deodorization fee.

7. Pets

  • Pets are not allowed in Samaya Apartments.
  • Any violation of this rule may result in additional cleaning fees or termination of the stay.

8. Safety & Security

  • Guests are responsible for securing the apartment when leaving (doors and windows).
  • Do not leave valuables unattended.
  • The operator is not responsible for loss, theft, or damage to personal belongings.

9. Energy & Heating

Please use energy responsibly:

  • Do not adjust thermostats excessively.
  • Do not leave heating or air conditioning running while windows are open.
  • Excessive or improper energy usage may be charged separately.

10. Appliances & Equipment

  • Use all appliances and equipment according to instructions.
  • Guests are not allowed to bring or use their own electrical appliances (e.g. heaters, hotplates).
  • Any malfunction or damage must be reported immediately.

11. Internet & Smart TV

  • Free Wi-Fi is provided.
  • Guests are responsible for logging out of their personal streaming accounts (Netflix, YouTube, etc.) upon departure.
  • The operator is not responsible for misuse of guest accounts.

12. House Booklet

A digital House Booklet is available and contains:

  • Apartment instructions
  • Safety information
  • Local tips and recommendations

Guests are expected to familiarize themselves with its content.

13. Damage & Liability

  • Guests are responsible for any damage caused during their stay.
  • Damages must be reported immediately.
  • The cost of repairs or replacement will be charged to the guest.

14. Waste & Cleanliness

  • Please keep the apartment clean and tidy.
  • Waste must be disposed of in designated containers.
  • Excessive mess or improper waste disposal may result in additional cleaning fees.

15. Violation of Rules

Failure to comply with these House Rules may result in:

  • Additional charges
  • Immediate termination of the stay
  • No refund of paid accommodation fees

Contact

If you have any questions or require assistance during your stay, please contact us:

Samaya Apartments
📞 +420 774 750 878
✉️ info@samayaapartments.cz